Tired of "Where's My Order?" Emails at 2 AM?

Our AI handles customer emails instantly while you sleep. No more $500/month VAs, no more weekend interruptions.

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Join 50+ store owners who replaced expensive support staff with AI that works 24/7 for just a price of a pizza

Drowning in Support Tickets? You're Not Alone.

2 AM Support Requests

Customers expect instant answers 24/7

VA Costs Adding Up

$200-500/month for business hours only

Same Questions Daily

“Where’s my order?” “How does this work?”

Slow Response = Lost Sales

 67% abandon purchase due to poor support

Everything You Need for 24/7 AI Customer Support

Automate your customer service and never miss an email again.

Smart Order Tracking

When customers ask “Where’s my order?”, your AI instantly connects to Shopify, pulls real tracking data, and responds with accurate shipping updates. No more manual lookups or copy-pasting tracking numbers.

  • Connects to Shopify instantly
  • Pulls real tracking information
  • Responds faster than humans
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Product Knowledge Expert

Your AI becomes an expert on every product you sell. Upload manuals, FAQs, and specifications, and it will answer complex usage questions better than most human agents. Perfect for technical products and detailed inquiries.

  • Learns your entire catalog
  • Answers usage questions perfectly
  • Handles technical support
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Smart Escalation System

The AI handles routine questions automatically but knows when human help is needed. Complex issues get forwarded to you with full conversation context and suggested responses, making your job easier.

  • Resolves 90% automatically
  • Escalates complex issues
  • Provides suggested responses
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Our customers say it best.

Easy integration with 120+ tools.

Connect your favorite apps to Civer software. Chat with customers, enter their information into a CRM, handle orders, and take payments.
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This allows companies to reach customers through their preferred method of communication and respond to them quickly and efficiently. The software can also prioritize and manage the volume of inquiries, ensuring that each customer receives a prompt and satisfactory response.

This feature automatically assigns support tickets to the most appropriate agent based on their skills and availability. This helps ensure that each customer’s inquiry is handled by the right person and reduces wait times.

A built-in knowledge base provides quick answers to frequently asked customer questions, reducing the workload on support teams and improving customer satisfaction.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Workflows can be customized to match the company’s support policies, ticket prioritization, and escalation procedures, ensuring that each customer’s issue is handled efficiently and effectively.

Try Lumi for free right away!

Boost the traffic to your website and social media accounts. online traffic into sales, and clients into advocates.
  • Free 14-day trial
  • Ticketing system
  • Analytics
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